Hilton Garden Inn Ottawa Airport

I had to book this hotel last minute due to a cancelled flight. The hotel provides a shuttle to the airport and back which was great as I had to be picked up at 11pm and dropped back at the airport at 3:30am. The only note here is that the shuttle can only hold about 5 passengers so be prepared to wait if you’re trying to get to the airport at a busy time. The restaurant was open late when we arrived for dine in only. I asked if a takeout box was possible as I had been travelling all day and the staff were quick to accomodate this request. The hotel has a quirky aura, it may just be its age showing however I noted that it was undergoing renovations during my staff.

Room location and access to elevators excellent. Beds comfortable cleanliness of hotel and room. Good access to room and elevators from parking lot excellent. Cleanliness of carpets etc. excellent. Reservation through Bookings was very good except for comments below.

Good location. Comfortable

Exceptional service! I arrived exhausted after a day at the airport with delays and eventual cancelation. The front desk employee alleviated my stress, ensured I was well looked after, inclusive of a toothbrush and toothpaste. She outlined all the services provided and gave me the times for my morning shuttle back to the airport. My room was delightful, spacious and clean. The bed was a dreamworld. Great hotel, great service, close to the airport (6 min shuttle ride). Highly recommend!!

As I had e test to take,location was great for me.It was only 10 minutes walk from hotel but for vacation time it’s far from downtown (about 18 mins drive).Room was spacious (king room) and clean.It would be better if there was sleepers in room.Staff were nice and kind.Good quality food and restaurant.